1. Membership Fees Are Non-Refundable: All fees paid for any Tao Noi Baby Spa Membership (including packages, passes, or subscription programs) are final and non-refundable. We do not offer refunds, credits, or transfers for unused time or sessions within a membership period.

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2. Standard Single Session Refund: Refunds for single, non-membership services (e.g., one-time sessions) will only be considered if the cancellation is made at least 24 hours prior to the confirmed appointment time.

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3. Policy Acceptance: By purchasing a Tao Noi Baby Spa Membership, the customer acknowledges and accepts that all fees are non-refundable.